Contact
All conversations are confidential. Please use the form below to reach out.

Frequently Asked Questions
Not sure if working with a concierge is right for you?
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A luxury concierge service provides bespoke assistance to high-net-worth individuals, helping to manage their personal, business, and lifestyle needs. Our services include booking private jets, yachts, exclusive travel arrangements, sourcing luxury goods, and arranging VIP access to events, hotels, and restaurants. We tailor every experience to your unique preferences and requirements.
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We offer a wide range of luxury concierge services, including:
Luxury Goods Sourcing: Finding exclusive items like high-end fashion, watches, and rare collectibles.
Travel & Accommodation: Arranging private jets, luxury yacht charters, 5-star hotel bookings, and unique travel experiences.
Event Planning & Access: Organising VIP access to concerts, sporting events, red carpet galas, and private parties.
Personal Shopping: Helping you find rare or hard-to-get luxury items such as handbags, shoes, or jewellery.
Lifestyle Management: Providing personal assistant services for everyday needs, such as arranging appointments, personal care, and more.
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Becoming a client is simple! You can start by getting in touch with us via our website, phone, or email. We’ll arrange an initial consultation to understand your needs and how we can best serve you. Once we have a clear understanding of your preferences, we’ll send you a client engagement form and tailor a plan just for you.
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Our fees vary depending on the services requested and the complexity of the arrangements. After our initial consultation, we will provide a detailed quote for each service.
All fees are subject to VAT (if applicable)
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We have an extensive network of trusted suppliers and private dealers, many of whom offer exclusive pieces not available to the public. Whether you’re looking for a specific handbag, a rare watch, or a bespoke piece of jewellery, we use our connections to source items that fit your unique tastes and preferences. All our items are authenticated and come with the necessary documentation where applicable.
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We accept payments via Stripe for card transactions. Please note that a 3.5% transaction fee will be applied to all card payments made through Stripe. Alternatively, we also accept wire transfers. Our bank details will be provided upon request. For your convenience, both payment methods are secure, and we will confirm receipt once payment is processed.
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You can make a request via email, phone, or our website’s contact form. For more complex requests (e.g., private jet charters or luxury travel arrangements), we recommend scheduling a call so we can discuss your needs in detail. Once we’ve confirmed the details, we’ll begin working on your request and keep you updated throughout the process.
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Yes, we offer our services globally. Whether you need a private jet in Paris, a yacht in Monaco, or a rare piece of art in New York, we can arrange it for you. We have an international network of partners and suppliers, ensuring that you receive the same high level of service no matter where you are in the world.
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Cancellation and modification policies depend on the supplier or service provider. Some bookings (e.g., private jet charters, hotel stays) may be non-refundable or have strict terms. We will always notify you of the cancellation policy before finalising any bookings. If changes are necessary, we will assist you in working with the supplier to make any adjustments where possible.